Get the care you need in the comfort of your own home!

FAQs

Specialty Home Health Care Services

Our mission is to provide patient-centered care that prioritizes the needs and well-being of our patients.
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General Questions

We’re honored to be recognized for quality of care, safety and environmental
excellence. Some of the awards we’ve received include:

No, it’s not necessary, you shouldn’t change your daily routine.

Yes, our nurse or caregiver can stay with your patient at the hospital for the follow-up or any other appointment. But performing any medical duty there is not allowed due to conflict.

Yes, sure, you can meet our team at any time. Just inform us on the call and we will arrange the
meeting.

Yes, we can arrange for the nurse to accompany your patient outside the country also when
required.

Yes, we accept insurance for all the services

We are located at the office No. 1304, Aspin Commercial Tower, Sheikh Zayed Road, Dubai

Yes, you can always refer a patient to us, by just giving us a call, or we can share the form in which you can fill the details of the patient.

Physically or medically, there is no need for you to involve in your relative’s care. What you
need to do is support him/her psychologically to help them improve.

It will take a couple of days to get your treatment approved by the insurance company. It also depends on the insurance you have.

No, you don’t need to be at home. If possible, you can be there to support the patient.

All our staff are qualified and experienced medical practitioners. They all are certified by Dubai
Health Authority.

Appointment Questions

  • Patients have the right to information and knowledge about their condition and the
    treatment provided.
  • Patients have the control and power to make a decision about his/her health.
  • We at Shifa Home Healthcare respect and support the patient right at each level of
    treatment.

You can always contact us on our conduct number, 0502785990, 505891240, on our tall free number 800 all UAE.

During the first home healthcare visit from our Physiotherapists, Nurses, or Doctor on call, you can expect a detailed initial assessment and physical examination according to your condition.

The frequency and timing of the visit will depend on the type of service you take and the condition of your patient.

Yes, our nurse or caregiver can stay with your patient at the hospital for the follow-up or any other appointment. But performing any medical duty there is not allowed due to conflict.

Home healthcare means the medical practitioners will come to your place and provide you with the help you need.

Yes, we do provide the medical equipment needed for the treatment of the patient.

Shifa home healthcare provides – Doctor on Call, Physiotherapy at Home, Nursing Care, Elderly
Care, Mother and Newborn care, Lab Sample Collection, and RT PCR Testing. All these services are provided at your place, whether it is at home, office, or hotel.

Yes, our center is recognized with DHA License.

No, it’s not necessary to have hospitalization.

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